Privacy policy
1. Who we are
Spectrum Gaming Pty Ltd (ABN 91 697 377 067). This policy explains how we handle personal information in line with the Australian Privacy Principles.
2. What we collect
We collect your name, email, delivery address, phone (if provided), order history, and loyalty membership details.
3. How
We collect this when you create an account, place an order, link a member card in-store, or contact us.
4. Why
We use it to fulfil orders, issue receipts and tax invoices, run the loyalty program, provide support, and send service emails about your orders.
5. Payments
Card payments are processed by Stripe (online) and Square (in-store). We never store your full card details.
6. Sharing
Only with service providers who help us operate, such as payment processors, Australia Post, and our email and hosting providers. We never sell personal information.
7. Security
Data is stored with reputable providers using industry-standard protections; we retain it only as long as needed for the purposes above and our legal obligations.
8. Your choices
You can request access, correction, or deletion at support@spectrumgaming.net.au.
9. Cookies
We use essential cookies only, for sign-in and session security. No advertising trackers.
10. Changes
Updates are posted to this page. Questions: support@spectrumgaming.net.au.